Return:
1. If
the product found is damaged, defective, incorrect, or incomplete at the time of
delivery you can request for return. Return requests must be notified by rubashamart.com customer care within 3 working days.
2. For
electronic appliances that are covered under seller warranty or brand
warranty, please see the information on warranty claims.
Replacement:
1. If
the delivered product is found damaged (i.e. physically destroyed or broken) /
defective (e.g. unable to switch on) at the time of delivery.
2. If
the delivered product is incomplete (i.e. has missing items and/or accessories)
3. If
the delivered product is incorrect (i.e. wrong product/size/color, fake item,
or expired)
4. If
the delivered product does not match the product description or picture (i.e
product not as advertised)
5. If
the delivered product is wrong in size (i.e. size is not as ordered)
Conditions:
1. The
product must be unused, unworn, unwashed, and without any defect. If a product
is returned to us in poor condition, we reserve the right to send it back to
you.
2. The
product must include the original tags, user manual, warranty cards, and
accessories.
3. The
product must be returned in the original manufacturer's packaging/box.
4. The
product must be returned with the proper order number and invoice number.
Refund: The processing time of your refund depends on the type
of refund and the payment method you used. After review, if the
claim of return & refund is deemed correct, the payment against such order
shall be refunded within 10 to 15 working days generally, but it may take
longer time in exceptional cases.
●
Physical Damage or burned items
●
Clearance sell items
●
Undergarments items
● Any
accessories or Charger or Adapter
● Any
kind of gift items which is not paid
● If
the product has any scratches
● If
the item is not in resalable conditions
● If
the item does not including all the accessories, papers, and other things that
were
delivered
● If
any 3rd party app software or device is not compatible
*** Change of mind is not applicable
as a return reason.
Rubasha Mart aims to make the online shopping easier for the customers. We are offering diverse range of original products ensuring quality and reliability. We facilitate our customer a convenient shopping through rubashamart.com giving a wonderful experience with joy.
Address
47, South Begunbari, Tejgaon I/A, Dhaka-1208
Phone
+8801901520300
Address
47, South Begunbari, Tejgaon I/A, Dhaka-1208
Phone
+8801901520300
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